Modern Slavery and Human Trafficking Statement
1. Introduction
This statement is made under section 54 of the Modern Slavery Act 2015 by Zest Assure, a trading name of Juicy Media Ltd, a company registered in England & Wales under company number 05514688. It describes the measures we take to prevent slavery, servitude, forced or compulsory labour and human trafficking in our own operations and across our supply chains.
Juicy Media Ltd has a zero-tolerance position on modern slavery in all its forms. We expect the same standard of everyone we work with: our people, our suppliers and the partners who deliver services on our behalf. This statement is reviewed each year and updated to reflect how our controls develop.
2. Our organisation, business and supply chains
Zest Assure is a software-as-a-service compliance platform. It helps organisations manage certification to ISO 9001, ISO 27001, Cyber Essentials and Cyber Essentials Plus through compliance workspaces, evidence management, reviews, assessor collaboration, staff training and audit-ready exports. We operate from our registered office at DiSH, Heron House, 47 Lloyd Street, Manchester, M2 5LN, and we are registered with the Information Commissioner's Office (registration Z1589829).
As a digital business our supply chain is short and comparatively transparent. Our principal suppliers are:
- cloud infrastructure, hosting and platform providers that run the Zest Assure service;
- software vendors supplying development tools, security tooling and business applications;
- professional services, including legal, accountancy, insurance and the certification bodies that audit our own management systems; and
- providers of office facilities, equipment and day-to-day business services.
These suppliers are predominantly established technology and professional-services firms based in the United Kingdom, the European Union and the United States.
3. Our policies on modern slavery and human trafficking
Our commitment is embedded in a documented framework of internal policies covering ethical conduct, recruitment, procurement, whistleblowing and grievance handling. Juicy Media Ltd holds ISO 9001 and ISO 27001 certification, and the management systems behind those certifications give us controlled, versioned policies, defined ownership and regular internal review — the same discipline our platform promotes for our customers.
In particular, our policies require that:
- every worker has a written contract, is paid at or above the legal minimum and is free to leave their employment with reasonable notice;
- right-to-work checks are completed before any employment begins;
- staff can raise concerns confidentially, without fear of retaliation, through our whistleblowing procedure; and
- purchasing decisions take account of a supplier's labour practices, not only price and capability.
This statement sits alongside our Corporate Social Responsibility Policy and our Social Values Policy, which set out our wider ethical commitments.
4. Due diligence in our business and supply chains
Supplier onboarding
Before we engage a new supplier we assess it in proportion to the nature and risk of the goods or services supplied. For material suppliers this includes reviewing published modern slavery statements, labour-practice commitments and country-of-operation risk before the relationship begins.
Contracting
Our supplier agreements require compliance with all applicable laws, including the Modern Slavery Act 2015 where it applies, and oblige suppliers to notify us promptly of any actual or suspected labour abuse connected with the services they provide to us.
Verification and monitoring
We keep our supplier base under review. Key suppliers are re-assessed periodically, and significant changes — such as new subcontracting arrangements or a move into higher-risk territories — trigger a fresh review of the relationship.
Recruitment and labour practices
We recruit directly wherever possible. Where we use recruitment agencies, we work only with reputable UK agencies and verify candidates' identity and right to work ourselves. We do not charge recruitment fees to workers, retain identity documents or use any form of bonded labour.
Escalation and remediation
Any concern about modern slavery, whether raised by staff, suppliers or third parties, is escalated to a director of Juicy Media Ltd. Substantiated concerns will lead to remediation where practicable, suspension or termination of the supplier relationship where necessary, and referral to the relevant authorities where appropriate.
5. Risk assessment
We assess our inherent exposure to modern slavery as low. We employ a skilled, directly engaged workforce in the United Kingdom, we do not manufacture physical goods, and our services are delivered digitally. The areas of greatest residual risk sit in the extended technology supply chain — for example, the hardware manufacturing and data-centre operations that sit behind our cloud providers — and in outsourced facilities services, where lower-skilled labour is more common.
We manage these risks by favouring established providers with published modern slavery statements and credible ethical-sourcing programmes, and by applying closer scrutiny to any engagement that involves outsourced or contingent labour.
6. Effectiveness: how we measure our performance
We track the following indicators to judge whether our controls are working:
- completion of right-to-work checks for every new starter before their first day;
- the proportion of key suppliers assessed against our onboarding criteria;
- the number of modern slavery concerns raised, and the time taken to investigate and resolve them; and
- completion rates for staff awareness training.
Results are reviewed through our ISO 9001 management-review cycle, and shortfalls generate corrective actions in the same way as any other quality finding.
7. Training
All staff receive awareness material at induction covering what modern slavery is, the warning signs to look for and how to report a concern. Colleagues with responsibility for purchasing or recruitment receive additional, role-specific guidance, and we issue refresher communications when our processes or the legal landscape change.
8. Governance, approval and publication
This statement is reviewed annually, published on our website at www.zestassure.com and governed by the law of England & Wales. It was approved by the Board of Juicy Media Ltd on 23 January 2026.
Ian Strachan
Director, Juicy Media Ltd
Questions about this statement can be sent to hello@zestassure.com or raised by telephone on 0161 464 9252, or by post to Zest Assure, DiSH, Heron House, 47 Lloyd Street, Manchester, M2 5LN.